1. Identify and apply industry information
   • Assess a range of legislation, procedural requirements and occupational health and safety issues relevant to employment in the waste management industry
   • Identify key waste management organisations able to provide information and assist individuals and enterprise
   • Identify various roles and understand rights and responsibilities of employees and employers
   • Demonstrate a commitment to comply with applicable legislative, procedural and occupational health and safety requirements
2. Identify future career opportunities
   • Identify key industry sectors and occupations
   • Discuss possible career directions in the waste management industry with appropriate persons
   • Take personal values and attitudes into account regarding work and business when planning future work/career directions
   • Identify opportunities for development in consultation with appropriate persons
3. Raise awareness of environmental issues
   • Ensure that waste minimisationhierarchy and reasons for the ordering of waste minimisation strategies is understood
   • Identify opportunities for the minimisation of waste
   • Ensure that the importance of waste management and the impact of waste on the environment is understood

Refer to Evidence Guide

Critical aspects of competency

Accurately interpret organisational information to ensure an effective understanding of various roles and responsibilities and organisational processes and procedures

Access interpret and comply with a range of legislative and procedural requirements relevant to specific assignment procedures

Develop effective and person relationships through the application of organisational social ethical and operational standards and use of appropriate interpersonal styles and techniques

Knowledge needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Legislation regulations and codes of practice applicable to specific waste management functions

Types of waste management situations and responses

Organisational structure and reporting channels

Terms and conditions of employment

Workplace communication channels and procedures

Company pricing schedules

Principles of effective communication

OHS issues and requirements

Specific skills needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These are

communicating in a clear and concise manner in both written and verbal modes

requesting advice or further information

clarifying and confirming legal issues associated with job specifications and procedures

seeking and receiving feedback

working on an individual basis and within a team in a range of waste management activities

use of information technology appropriate to specific tasks

sourcing organising and recording information

processing workplace documentation

estimating time to complete activities and prioritise tasks

relating to people from a range of social cultural and ethnic backgrounds and varying physical and mental abilities

Other units of competency that could be assessed with this unit

This unit could be assessed on its own or in combination with other competencies relevant to the job function for example

PRMWMB Identify and segregate waste

PRMWM05B Identify and segregate waste

PRMWMB Respond to waste emergency

PRMWM11B Respond to waste emergency

PRMWMB Identify wastes and hazards

PRMWM44B Identify wastes and hazards

PRMCMNA Participate in workplace safety arrangements

PRMCMN201A Participate in workplace safety arrangements

PRMCMNA Provide effective customer service

PRMCMN203A Provide effective customer service

BSBCMNB Participate in environmental work practices

BSBCMN215B Participate in environmental work practices.

Resources required to assess this unit

The following resources should be available

access to suitable venue and equipment

access to relevant guidelines and regulations

assignment instructions work plans and schedules policy documents and duty statements

assessment instruments including personal planner and assessment record book

Gaining evidence to assess this unit

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and be observed by the assessor or assessment team working together to conduct the assessment The competency is to be demonstrated in a range of situations which may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Evidence of competency is best obtained by observing activities in this field and reviewing the preparation of a detailed tender If this is not practicable observations in realistic simulated environments may be substituted

Consistency in performance

Assessment requires that the plan meets the objectives of the client and that it complies with industry expectations in the particular client environment If the environment is narrowly defined or is not representative of industry needs it may be necessary to refer to portfolio case studies of a variety of waste requirements to assess induction competency

Oral questioning or written assessment and hypothetical situations scenarios may be used to assess underpinning knowledge In assessment situations where the candidate is offered a preference between oral questioning and written audit questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Note All practical demonstrations must adhere to the safety and environmental regulations relevant to each state or territory

Key competency levels

There are a number of processes that are learnt throughout work and life that are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added

Information below highlights how these processes are applied in this competency standard